Question 1

What is an airport transfer?

Accepted Answer

An airport transfer is a pre-booked ride with a professional driver for airport pickup or drop-off. It’s designed to be simpler than a taxi, with clear meeting points and pricing shown before you travel.

Question 2

Is an airport transfer the same as an airport shuttle?

Accepted Answer

Not always. Airport shuttles are often shared, while a private airport transfer is just for you and your group. CabRide airport transfers are private and booked in advance.

Question 3

Where will I meet my driver at the airport?

Accepted Answer

Around 24 hours before pickup, we send your confirmation with the exact meeting point for your terminal. In most airports, your chauffeur waits in the arrivals hall or at a defined meeting point. If anything changes, our support team is available to help.

Question 4

What happens if my flight is delayed?

Accepted Answer

If you add your flight number when booking, we track your arrival and adjust the pickup time accordingly. You still have your included 60 minutes of free waiting time to clear passport control and collect your luggage.

Question 5

How much waiting time is included in my airport transfer?

Accepted Answer

Airport pickups usually include 60 minutes of free waiting time from your actual landing time. The exact duration depends on the city and will be shown during booking and in your confirmation email.

Question 6

Can I change or cancel my airport transfer?

Accepted Answer

Yes. In most cases you can change or cancel free of charge up to 6 hours before pickup. The local conditions are shown during booking and in your confirmation.

Question 7

How much luggage can I bring?

Accepted Answer

As a guide, Standard and Business sedans fit about 2 large suitcases plus 1 carry-on. Vans and minibuses offer more space for luggage, strollers, and equipment, and often fit around 6 regular suitcases plus 5–6 carry-ons. If you have oversized or extra items, mention it in the booking comments or contact us so we can recommend the right vehicle.

Question 8

Can I book a child seat for my airport transfer?

Accepted Answer

Yes, in many cities we can provide child seats or booster seats if requested in advance. If the option is available, select it under add-ons during booking. If you don’t see it, mention the child seat type and age in the booking comments so we can confirm availability.

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